Who we are

A canadian agency organically linked to the world, delivering Creative Business Ideas (CBI), driving profitable growth for clients.


The directors

  • Ann Bouthillier

    Ann Bouthillier


  • Luc Perreault

    Luc Perreault

    VP & Creative Director

  • Nicolas Lefebvre

    Nicolas Lefebvre

    VP digital and CRM

  • Martin Merlino

    Martin Merlino

    VP strategy

  • Marie-Hélène Rivard

    Marie-Hélène Rivard

    VP brand integration

  • Patrick Hotte

    Patrick Hotte

    VP brand integration

Feel like joining PALM + HAVAS? All our available positions are listed below.



Published date

QA Specialist


April 15, 2014

Montreal-based advertising agency PALM + HAVAS is looking for a QA Specialist for the Volkswagen Canada account. The QA Specialist will work under the supervision of the Digital Production Director.


  • Review functional and design specifications to ensure full understanding of individual deliverables.
  • Identify test requirements from specifications, map test case requirements and design test coverage plan.
  • Develop, document and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts and automated scripts.
  • Execute and evaluate manual or automated test cases and report test results.
  • Hold and facilitate test plan/case reviews with cross-functional team members.
  • Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
  • Isolate, replicate and report defects, and verify defect fixes.
  • Test dynamic banners.


  • Understanding of common platform/browser development issues
  • Basic working understanding of HTML, CSS, JavaScript, and other web technologies
  • Extensive experience testing a variety of combinations of web browsers (Google Chrome, Firefox, Internet Explorer, Safari, and mobile device native browsers) and operating systems (Windows, Mac, iOS, Android)
  • Excellent written and verbal communication skills in English and French
  • Ability to write clear and concise documentation
  • Experience with common business productivity software
  • Capable of working in a fast-paced, deadline-driven environment
  • Proven analytical and problem-solving skills
  • Experience working in both Windows and Mac environments
  • Strong attention to detail
  • Enthusiasm for new technology
  • Experience testing mobile sites and apps
  • Post-secondary education
  • 2+ years of relevant technical QA experience
  • Internet industry experience
  • Basic familiarity with Adobe Creative Suite
  • Familiarity with Selenium (nice to have)

Please send your resume by e-mail to nicolas.lefebvre@palmhavas.ca.

Senior CRM Account Director


February 3, 2014

Montreal-based advertising agency PALM + HAVAS is looking for a Senior CRM Account Director for the Volkswagen Canada account. Under the supervision of the Group Director, the Senior CRM Account Director will play an important role in the planning, development and management of the CRM project.


  • Manage agency /client relationship
  • Create effective strategies and work collaboratively with the creative, web and print production teams to develop and execute successful CRM strategies
  • Provide strategic input while guiding teams towards the achievement of client objectives
  • Prioritize & set expectations on key deliverables
  • Manage program execution and performance while ensuring that overall strategy is sound and on point
  • Manage workload of 4 account executives and 2 account coordinators
  • Supervise and support account executives and coordinators in managing projects
  • Effectively manage projects to deliver on Cost, Quality, and Timing targets
  • Review all timelines, budgets, creative material and project results and analysis
  • Ensure tactical alignment with stated goals, objectives and strategy
  • Make use of effective and practical project management processes and tools to instill project management discipline and work collaboratively with other team members


  • Strategy experience as well as project/account management experience
  • Experience in CRM project management, print and Web production
  • Rigour and attention to detail
  • Ability to work on several projects simultaneously (priority management) and with several departments and partners all at once
  • Flexibility and adaptability to complex situations
  • Demonstration of a good level of self-control
  • Ability to work independently and within a team environment
  • Strong independent decision-making, organizational, planning and problem-solving skills
  • Excellent communications skills in French and English (spoken and written)
  • University education in communications, business or related fields
  • 4 or 5 years’ experience working in an agency
  • 2 years or more in a management position
  • Knowledge of the automobile sector is an asset

Please send your resume by e-mail to rachel.houde@palmhavas.ca.

DMA Account Director


January 13, 2014

The PALM + HAVAS communications agency, which has offices in Toronto and Montreal, is looking for an Account Director to work out of its Montreal office. Reporting to the Group Director, the Account Director will play a key role in the planning, production and management of projects for Volkswagen Canada and its Dealer Marketing Association.


  • Supervise the development and progress of all projects mandated by the Volkswagen Canada Dealer Marketing Association and provide support to all internal and external clients.
  • Assist the Group Director in planning and managing of communications needs so as to reach company and regional goals.
  • Ensure proper implementation of operating procedures for the DMA.
  • Participate in the development and implementation of marketing strategies for the DMA.
  • Participate in the analysis of client’s communications needs.
  • Supervise preparation of budget monitoring reports and ensure optimization of DMA investments.
  • Manage all marketing material for dealers and DMA members and ensure it is available.
  • Establish a relationship of trust and work closely with client’s media agencies, and propose new ideas that will generate tangible results.


  • Experience with clients in a cooperative structure (franchises, associations or dealerships) is an important asset.
  • Five to eight years’ experience in an advertising agency.
  • Knowledge of integrated media, including digital, social media, television, radio, print and promotion.
  • Mastery of media and planning strategy.
  • Experience in the automobile sector or a keen interest in it.
  • Excellent judgement and leadership skills, and resourcefulness.
  • Adaptability to a dynamic environment and to its particular conditions.
  • Ability to supervise and coordinate the work of others (coordinator and Account Executive).
  • Ability to write briefs.
  • Skill in managing and motivating a work group.
  • Ability to establish and maintain effective relationships with team members and clients.
  • Excellent negotiating skills.
  • Ability to work under pressure on several projects at once.
  • Excellent writing and oral skills.
  • A passion for advertising and the pursuit of the big idea.

Please send your resume by e-mail to rachel.houde@palmhavas.ca.

If we’re at capacity, don’t panic! We’re still curious. Send us your resume! >> rachel.houde@palmhavas.ca.

Sing for Sainte-Justine with Céline Dion

We are very proud to present the PALM + HAVAS choir, which has entered the “Sing for Sainte-Justine with Céline Dion” Contest for the Sainte-Justine Hospital Foundation. See our video and vote for us by clicking here. By doing so, you will not only earn our gratitude, you will also be giving to a great cause.

We would like to thank Jean-René Parenteau and the studio 1One team for their generous contribution to the project, as well as Mahira Doumengeux, who has been a fantastic choir director for our children.

Are your curious? More than 170 choirs entered the contest, watch the videos here.

Bring your lunch to work, afford a Jetta

PALM + HAVAS and its client Volkswagen Canada have launched a new Autobahn for All campaign to highlight the affordability of the 2014 Jetta, which starts from just $6 a day – as little as a lunch. So if people bring their lunch to work, they can afford a Jetta. Knowing that packing a lunch isn’t always practical, two Volkswagen engineers have created some ingenious solutions to a few common lunch problems. The campaign currently features TV spots, 30-sec. radio, print and web banners. A microsite, office kitchen stunts and online tactics using lunchtime media and food-relevant channels will follow soon.

See the campaign
Air >
Soupe >

Volkswagen helps you cope with winter

PALM + HAVAS and its client Volkswagen launched 'Winter relief', a tongue in cheek online aid program to help winter-afflicted Canadians. The site features a twitter feed, where the best tweets were made into banners and radio commercials, as well as 5 amusing vox pop videos of Germans sending Canadians messages of hope. There's also national weather conditions, videos explaining winter relevant features of the vehicles and current offers. Find relief at winter-relief.ca

See the campaign >

Our clients

Our clients
(We keep good company)

Volkswagen Cashmere Hershey's Loblaws Maxi Fondation CHU Sainte-Justine Provigo Centres à la mode Scotties Quiznos Sub Industrielle Alliance Sponge Towels Le Choix du Président Les Éleveurs de volailles du Québec